At Immovabase, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to safeguard your data when you use our services.

1. Information We Collect

We collect personal information in the course of providing our CRM services to users. The types of information we collect may include:

• Personal Information: Name, email address, phone number, company details, and any other personal information you provide to us during registration or use of our services.
• Business Data: Information about your business activities, including CRM-related data such as client information, sales history, lead data, and transaction details.
• Usage Data: Data about how you use our services, including IP addresses, browser type, device information, and activity logs on our platform.
• Cookies: We use cookies to improve your user experience and collect aggregate data about usage trends.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To enable you to use our CRM platform, manage customer relationships, and access relevant business data.
• Customer Support: To respond to inquiries, provide support, and offer assistance regarding the use of the platform.
• Product Improvement: To analyze usage data to enhance the functionality and performance of our CRM software.
• Communication: To send you important updates, including service announcements, changes to our terms, and promotional materials (if applicable).
• Compliance: To comply with legal obligations and resolve disputes.

3. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, and secure server infrastructure.

However, please be aware that no method of electronic storage or transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your data with trusted third-party vendors who assist us in providing our services (e.g., hosting providers, payment processors). These third parties are obligated to keep your data confidential and use it only for the purpose of providing services to us.
• Legal Compliance: We may disclose your information if required by law or in response to a valid legal request (e.g., court orders, government investigations).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the privacy policy in effect at that time.

5. Data Retention

We will retain your personal data for as long as necessary to provide you with our services and to comply with legal obligations. After this period, your data will be securely deleted or anonymized.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights with respect to your personal data:

• Access: You may request access to the personal data we hold about you.
• Correction: You may request that we correct any inaccuracies in your data.
• Deletion: You may request the deletion of your personal data, subject to applicable legal exceptions.
• Opt-out: You can opt out of receiving marketing communications from us by following the unsubscribed instructions in the emails we send or contacting us directly.

To exercise these rights, please contact us at [insert contact information].

7. International Data Transfers

If you are located outside the country in which our servers are located, please be aware that your data may be transferred to and processed in countries where the data protection laws may differ from your country of residence. By using our services, you consent to this transfer and processing.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by posting a prominent notice on our website or through other communication channels. Please review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Immovabase CRM
Email: [Insert Contact Email]
Phone: [Insert Contact Phone Number]
Address: [Insert Company Address]